Starting a Clinical Trial: the Basics


This web guide to USC clinical trial resources contains information on the initiation and conduct of clinical research at USC, includes descriptions of email accounts, training requirements, electronic systems, and offices integral to clinical research.

System Access

All USC faculty, staff and students are assigned a USC NetID account, also known as Shibboleth or enterprise account. This is essential to access systems in the university (email, iStar IRB submission system).

Some USC schools and departments maintain additional local systems such as Health Science Campus’s Medmail. Contact your departmental administrator to determine exactly which accounts you will need to activate.

iStar Registration

iStar is the online system used to submit research protocols for review and approval by the IRB.  Protocols are reviewed for compliance with regulations of human subjects research (IRB), animal research, radiation safety and biosafety. The human subjects submission forms of iStar are used both at USC and CHLA.  IRB submission and approval are required before recruitment can begin.  To register an account in iStar go to:

Financial Management

At USC, clinical trials are managed in two different workflows depending on whether the funding source is industry (corporate sponsorship) or non-industry (federal monies, foundations, or grants). New trials should be directed to either the CTO or DCG (see below),  according to the funding source. An MCA (Medicare Coverage Analysis) is required for most industry and non-industry trials, which means that while DCG will handle the contract, the CTO will need to complete the MCA.

Clinical Trials Office (CTO)

CTO provides Medicare Coverage Analyses (MCA), budgeting, contracting and sponsor relations for industry funded clinical trials. CTO also provides MCA for non-industry clinical trials. All industry sponsored trials (and non-industry sponsored trials that will incur healthcare professional fees and/or facilities billing) must be submitted to the Clinical Trials Office.

OnCore – Clinical Trial Management System

OnCore is a web-based Clinical Trial Management System (CTMS) used by CTO for managing industry sponsored clinical trials. All industry sponsored trials (and non-industry sponsored trials that will incur healthcare professional fees and/or facilities billing) must be submitted into OnCore.

OnCore Training and Support Information:
OnCore Training Resources
OnCore Login

Department of Contracts and Grants (DCG)

With the exception of industry sponsored clinical trials, all contract and grant proposals at USC must be submitted to the USC DCG, after proposal and budget preparation by the investigators’ school(s). The CTO conducts Medicare Coverage Analyses (MCA) for non-industry as well as industry trials.

KualiCoeus (KC)

KC is used for grant proposal review/approval, establishment of awards, and tracking of negotiations.

Department of Contracts and Grants 

Sponsored Projects Accounting

Sponsored Projects Accounting (SPA) manages the post-award financial management of non-industry clinical trials. This includes working closely with study teams, school administration and DCG on tasks such as account establishment, letter of credit drawdowns, invoicing, collection, payment application, expense transfers, financial reporting (if applicable), and generally helping ensure appropriate management of sponsored funds.

IRB Review and Ancillary Approvals

Clinical trials at USC require IRB approval as well as approval from specific research committees depending on the materials and methods of the trial.

Need Guidance on Starting a Clinical Study at USC?

This tool will help you determine where to go to activate your clinical research study at USC, including contracting offices, review committees, and ancillary services. Based on your answers to basic questions (type of funding, study location), it displays the primary units and systems you can expect to interact with on the road to study activation. Note: there may be exceptions, depending on your specific circumstances.

Study Navigation Tool

IRB Review

The Institutional Review Board (IRB) is a committee charged with reviewing, approving and monitoring research projects involving human subjects for compliance with institutional policies and state, local, and federal laws. The committee includes faculty, staff and members of the community. The IRB reviews clinical research as well as social-behavioral research. The IRB also serves the function of HIPAA Privacy Board.
How to Get IRB Review
HIPAA Requirements
HIPAA Research Authorization Form

Ancillary Regulatory Committees

Certain research activities require additional regulatory committee reviews and approvals (in addition to IRB oversight):

Radiation Safety Committee
Institutional Biosafety Committee
Clinical Investigations Committee
Stem Cell Research Oversight Committee
Institutional Animal Care and Use Committee
Conflict of Interest Review Committee
Scientific Review

Training and Certification

Investigators and staff who engage in clinical research are required to complete courses specific to their responsibilities in research. The following links provide instructions for registration and training certifications. Additional training may be required by certain offices or sponsors.

IRB Required Courses

Must be completed by all study personnel prior to IRB submission:
HSR-Human Subjects Research Protections
GCP – Good Clinical Practices

HIPAA + More

HIPAA – Privacy Rule for Protected Health Information
Clinical Research Coordinators – CITI course
Research Training Finder — lists the courses required for specific positions

Grants Management Training

Grants Management Training for Faculty (required prior to first award at USC)
Grants Management Training for Staff

Study sponsors may require and provide additional training.

Research Support

Southern California Clinical and Translational
Science Institute (SC CTSI)

The SC CTSI is a research institute of the University of Southern California (USC) and Children’s Hospital Los Angeles (CHLA). The SC CTSI provides help with biostatistics, clinical research informatics, training and education, community engagement, team building, and funding for projects.

The SC-CTSI Clinical Research Support offices at USC and CHLA assist with research navigation, budgeting and contracting, study coordination, participant recruitment, and regulatory advice.
The Clinical Trials Unit (CTU) supports complex, high-risk trials and provides ad hoc services such as blood sample acquisition and processing.

SC CTSI activities include:

Research Tools and Services
Training grants
Clinical studies directory
(323) 442-2872

Clinical Investigator Support Office (CISO)

The Clinical Investigational Support Office (CISO) is the clinical research infrastructure of Norris Comprehensive Cancer Center. CISO personnel assist investigators with the conduct of all oncology trials for which USC is a Lead Academic Participation Site, including oncology trials at LAC+USC Medical Center and Children’s Hospital of Los Angeles (CHLA). As one of the original eight NCI-designated Comprehensive Cancer Centers, USC Norris’s Clinical Investigational Support Office has been managing clinical trials for over 20 years.
All Norris studies are required by the National Cancer Institute (NCI) to be overseen by CISO. Studies that include cancer patients as a sub-population and not the main focus/objective of the research may not be required to be submitted to CISO.
Contact CISO to discuss how this requirement applies to any specific study.

(323) 865‐0451

Office for the Protection of Research Subjects

The Office for the Protection of Research Subjects (OPRS) operates under the direction of the Vice President of Research. OPRS is responsible for establishing the IRB policies for USC as well as identifying and implementing best practices to ensure continued USC accreditation. Additional responsibilities include oversight of USC IRBs as well as providing education to the human subjects research community.
(213) 821-1154

Office of Research

The Office of Research is responsible for all aspects of research administration, research ethics and research advancement for the university. The office invests in research initiatives, encourages sponsored-research, and provides resources to promote high ethical standards in research.
(213) 740-6709

Clinical Services

USC Laboratories and Services

There are over 60 research laboratories and services located at the University of Southern California main campus (UPC), Health Science Campus (HSC), and Children’s Hospital Los Angeles (CHLA).
Laboratory services include hematology, radiology, materials imaging, flow cytometry, histology and pathology, spectroscopy, cell culture and analysis.

       Point of Care Testing Information

USC Laboratories and Services
Keck School of Medicine USC/Pathology
Laboratory Agreement and Utilization Worksheet (Lab Research Form) Aug 2017
Laboratory License and Related Documents Request Form
Department of Radiology

Research at Los Angeles County + USC Medical Center

USC and LAC+USC have established an agreement for the conduct of clinical research including billing and approvals for research services conducted at LAC+USC. For more information, visit Research at LAC

Drugs, Devices and Biologics:
Receipt, Distribution and Disposition at USC

Investigational Drug Services (IDS) for Drugs & Biologics

Research involving any investigational drugs or biologics is the responsibility of the USC IDS Pharmacy. Investigational drug or biologics receipt, accountability, storage, compounding, dispensing and disposition are managed in compliance with the FDA, industry sponsors, State and Federal Regulations. This responsibility applies to research conducted at any of these facilities:

  • Keck Hospital of USC
  • USC Norris Cancer Hospital
  • Clinical Trials Unit at Norris
  • Outpatient clinics
  • LAC+USC Medical Center
  • Maternal Child and Adolescent Research
(323) 865-3538

Investigational Device Services:

Prior to being used in a study, devices for research must be cleared for safety and hazard potential by Keck and Norris Hospitals purchasing departments. A purchase order must be obtained, even if the sponsor is providing the item free of charge. In order to comply with State and Federal regulations and accreditation requirements, no piece of equipment, device or supply may be brought directly into the hospital. Everything must be received through hospital materials management.
All vendor representatives must be registered and must sign in daily through Reptrax. Any person who is not an employee or faculty of Keck or Norris Hospital must obtain permission to be on premises. This is accomplished by contacting:

Hospital Medical Staff Office

Persons entering the OR and/or contacting/observing a patient must have proof of negative TB test. From October 1 through March 31, persons contacting/observing a patient must provide evidence of flu vaccination. There are no exceptions to these health clearance requirements.

        Complete the Research Associate Questionnaire to pursue research associate credentialing for Keck Medical Center of USC.

Research Associate Questionnaire

Supplies and materials:

Lilia Stanfill
Manager, Materials Management
(323) 865-9980

Hospital operations and logistics:

Ellen Whalen, RN, DRSc
Associate Hospital Administrator
(323) 442-8396

FDA Compliance: Drugs, Devices and Biologics

The Food and Drug Administration regulates all drugs, biologics and devices whether used for investigational purposes or seeking approval for marketing.

To conduct a clinical investigation of a drug, biologic, or device, FDA must approve the research. For an investigational new drug an IND application is required. For an investigational device an IDE application is required. The FDA may determine the research is exempt from the IND or IDE requirement.

In most cases, the clinical trial sponsor files the IND(Investigational New Drug Application) or IDE(Investigational Device Exemption). If an investigator holds an IND or IDE the investigator assumes the responsibilities of both an investigator and a sponsor.

NIH Research Toolkit
NIH Regulatory Binder Checklist

Investigational Drugs and Biologics

An Investigational New Drug (IND) application is the document submitted to the FDA for permission to conduct a clinical study using a drug or biologic that is new or being used for an unapproved dosage, formulation or indication. If a study does not require an IND, the investigator must provide the IRB with an FDA determination of IND exemption.

Investigational Devices

An Investigational Device Exemption (IDE) application must be submitted to FDA to allow for the conduct of a clinical study using a significant risk device that is new or not approved for a given use. (A significant risk device presents a potential for serious risk to the health, safety, or welfare of a subject.

If the investigation involves the use of a device that does not pose significant risk to humans (a non-significant risk device), an IDE application to FDA is not required. Submissions for non-significant risk devices are made directly to the IRB. The sponsor-investigator must explain to the IRB why the device does not pose a significant risk.

ClinCard for Participant Compensation

If compensation will be provided to study participants, in lieu of cash, it must be made in the form of a ClinCard (debit card) for recurring payments, or a single payment Prepaid One-Time Card. Request for both cards may be processed via USC eMarket request forms.

ClinCard Services

Gabe Ariza
(213) 740‑6015

E-Systems for Research Administration

USC utilizes on-line systems for most research administration processes, in addition to OnCore:


iStar is the online system for review and research compliance of human subjects research (IRB), animal research, radiation safety and biosafety. The human subjects submission forms of iStar are used both at USC and CHLA.  IRB submission and approval are required before recruitment can begin.

Total Access for Research Administration (TARA)

TARA is the portal linking to research administration systems at USC. With the exceptions noted below, TARA does not support research conducted at Children’s Hospital of Los Angeles (CHLA).

KualiCoeus (KC)

KC supports proposal routing/approval, establishment of awards, and tracking of negotiations. School approval is required within KC for all grant proposals.


diSClose is a system for USC Employees to disclose any possible conflicts of interest. Any outside financial relationships with pharmaceutical or device companies must be disclosed in diSClose regardless of whether research is involved.
Researchers who are proposing or have received support from the US Dept of Health and Human Services (including NIH, CDC, HRSA, and AHRQ) must also make an annual disclosure of all financial interests related to their institutional responsibilities to USC, regardless of whether any of these interests give rise to a conflict of interest related to their research.

Regulatory Documents Binder

A regulatory binder is a set of records maintained for each clinical trial. The documents include all submissions and communications with the IRB and other ancillary committees, investigator brochure, and protocol. The following documents are commonly required in the study binder:

Responsibilities of Sponsor-investigators
NIH Research Toolkit
NIH Regulatory Binder Checklist

USC IRB Membership Rosters

The lists of members on the USC Institutional Review Boards are periodically updated and posted on the following sites.

Biomedical IRB
Social Behavioral IRB

Federalwide Assurances (FWAs)

The University of Southern California maintains assurances of compliance, called Federalwide Assurances (FWAs), with the Office for Human Research Protections (OHRP) in the US Department of Health and Human Services (HHS). The University is required to enter into this agreement because it receives federal funding for research involving human subjects. It is an assurance that USC follows a statement of principles governing the institution in the discharge of its responsibilities for protecting the rights and welfare of human subjects of research.


Certificates for Required Training

Copies of the certifications obtained for all required training should be filed in the regulator binder for the study. Examples include:

Good Clinical Practice Training
Human Subjects Research
Grants Management

GCP Compliance Statement

USC GCP Compliance Statement (10/07/2020)

21 CFR Part 11 Compliance Statement

The following documents ensure that the USC’s iStar system and the Keck Medical Center electronic medical records system are compliant with FDA Part 11.

iStar system (8/27/13)
iStar electronic signature (8/27/13)
EMR Part 11 Keck Medical Center (3/31/16)

USC Emergency Management and Business Continuity Plan

The emergency management and business continuity plan support USC’s central mission of teaching, research, and service by preparing schools and departments to resume critical operations rapidly following a disaster. The university maintains backup and recovery plans to protect against the loss of vital data due to an adverse event or disaster. The following links are provided to USC Emergency Management, Business Continuity and IT Disaster Recovery policies:

USC Office of Research Business Continuation Plan
USC Norris Comprehensive Cancer Center Business Continuity and Disaster Recovery Plan

Clinical Trials Must Be Registered to is a registry and results database of publicly and privately supported clinical research studies. Registration of clinical research studies is required by law prior to study enrollment.
Protocol Registration System (PRS) is the system used to register and update studies.

HHS has expanded the legal requirements for registering and submitting results for clinical trials involving FDA-regulated drug, biological and device products. National Institutes of Health has issued a complimentary policy for all NIH-funded clinical trials including phase 1 studies and clinical trials of behavioral interventions.

Health outcome studies must be registered in before enrolling subjects
This requirement applies to:

  • All NIH-funded  clinical trials of behavioral interventions or non-FDA-regulated products.
  • Clinical trials involving FDA-regulated drug, biologic and device products
  • Any study intended for publication in a journal complying with the ICMJE (International Committee of Medical Journal Editors) or other publication that requires registration to Registration Instructions

Registration of non-cancer trials – contact:
Jean B. Chan, Associate Director
Dept of Contracts & Grants
(323) 442-2825

Registration of USC cancer trials – contact:
Vicky Soto, Project Specialist
Cancer Center- Clinical Investigator Support Office
(323) 409-4359