CITI FAQs

How do I register for a CITI account and access trainings?

For the trainings, please make sure you are registered with a free CITI account that is affiliated with USC. In order to avoid the paywall, go to www.citiprogram.org and click ‘Register’ in the far right-hand side.

Beneath that, type “University of Southern California” into the “Select Your Organization Affiliation” section. Do not select the option that includes (SSO) at the end.

Check the boxes as they appear and then click the “Create Account” button on the left hand side. Again, avoid the SSO-specified option.

This should set you up with a free USC-affiliated account. The option should be accessible from there.

If you need to add a course to your account, from your main log-in page, scroll down to your affiliations. Next to University of Southern California, click the ‘View Courses’ button.

On the new page, scroll down to the bottom of the page. In the grey box at the bottom, click the ‘Add Courses’ option.

At the top of the page, CITI will ask you if you wish to take the course “COVID-19 Back to Campus (Fall 2020).” This course is optional; you do not have to select ‘Yes’ if you do not wish to take it.

Under Question #2, select which trainings are appropriate. The most commonly selected are the first two – Human Subjects Research and Good Clinical Practice.

If you selected Human Subjects Research in Question #2, proceed to Question #3 and select your Human Subjects Research training by campus. There is an option to take the Human Subjects training in Spanish, for either campus, in this box.

If you selected Good Clinical Practice in Question #2, proceed to Question #4 and select your Good Clinical Practice based on type of research and/or campus.

Click ‘Submit,’ and you will be done adding courses.

What if I already have certification from an outside institution?

Human subjects certifications completed within the past 3 years may be accepted at USC’s discretion. A copy must be emailed to citi@usc.edu.

What if I completed my certification, but it doesn’t show on my iStar profile?

Please send a copy of your completed Human subjects certifications to citi@usc.edu and request to have it be uploaded to your iStar profile.

I received a notice from iStar indicating my certificate is about to expire, what do I do?

If you received a notice from iStar indicating your certificate is about to expire, you must re-certify. The human subjects education policy is that investigators/personnel must complete training every 3 years.

I need to complete GCP training and the human subjects “refresher” course, must I take both?

Yes. GCP is a separate requirement from human subjects training. GCP training and human subjects education must be taken every three years. Both courses are available at www.citiprogram.org
A refresher course becomes available in CITI 90 days before the three year certificate expires.

Do I need to take Human Subjects Protections Training if a project is “exempt”?

Yes, even if a project is exempt, study personnel are still required to take Human Subjects Protections Training.

If a project was determined to be “not human subjects research”, do I need to take Human Subjects Protections Training?

No. If a project was determined to be “not human subjects research” (NHSR) (e.g., this applies whether coded specimen/data or not meeting the federal definition) study personnel do not need to take the Human Subjects training on CITI.

If I already completed HIPAA Training, do I need to take Human Subjects Protections Training?

Yes, you must complete Human Subjects Protections Training even if you completed HIPAA Training.

Do I need to take Human Subjects Protections Training for amendments to a previously approved IRB application?

Amendments for adding “key personnel” on a study require that the added individual(s) complete CITI before the amendment is approved.